Introduction

At thirdpassport travel (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share information when you visit our website, https://thirdpassport.com (the “Site”), contact us through other channels, or use our services. By using our Site and services, you agree to the terms outlined in this policy.

We comply with the General Data Protection Regulation (GDPR) for our clients and users based in the European Union (EU), as well as applicable privacy laws in other regions.

1. Information We Collect

We may collect the following types of personal data from you:

• Personal Information: Name, email address, phone number, address, passport details, and other identifying information you provide when filling out forms, making bookings, or communicating with us.
• Payment Information: Billing address, payment method, and other details required to process transactions.
• Technical Information: IP address, browser type, operating system, and other technical information collected automatically through cookies and similar technologies when you visit our website.
• Communication Data: Records of our communications with you, including inquiries, bookings, and any feedback.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process bookings and deliver our services to you.
• To respond to inquiries and provide customer support.
• To manage payments and billing.
• To improve the user experience on our Site by analysing visitor behaviour.
• To send marketing communications, newsletters, or offers that may interest you (with your consent, where applicable).
• To comply with legal and regulatory requirements.

3. Legal Basis for Processing Personal Data (For EU Clients)

Under the GDPR, we must have a valid legal basis for processing your personal data. We process your information based on one of the following grounds:

• Contractual Necessity: To fulfil a contract with you (e.g., booking travel services).
• Consent: When you have given explicit consent for specific processing activities (e.g., subscribing to newsletters).
• Legitimate Interests: To pursue our legitimate interests in providing and improving our services, provided these interests are not overridden by your rights.
• Legal Obligation: To comply with applicable laws and regulations.

4. Sharing Your Information

We only share your personal data with trusted third parties as necessary to provide our services, including:

• Travel Partners: Hotels, airlines, tour operators, and other service providers involved in your travel arrangements.
• Payment Processors: Secure payment gateways to process transactions.
• Service Providers: IT and marketing providers that help maintain and improve our website and customer communications.

We ensure that all third-party service providers we work with adhere to data protection standards as required by applicable laws.

5. International Data Transfers

If you are located in the EU, we may transfer your personal data outside of the European Economic Area (EEA) to provide our services. When transferring data internationally, we ensure that appropriate safeguards, such as Standard Contractual Clauses or other legally recognized mechanisms, are in place to protect your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. This includes retaining your data for the duration of our contractual relationship and for any periods needed for legal, tax, or reporting obligations.

7. Your Data Protection Rights (For EU Clients)

If you are based in the EU, you have the following rights under the GDPR:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to correct any inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You may request that we limit the processing of your data under specific conditions.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organisation.
• Right to Object: You can object to the processing of your data based on legitimate interests or direct marketing purposes.

To exercise any of these rights, please contact us at https://thirdpassport.com/contact. We will respond to your request in accordance with applicable laws.

8. Security of Your Data

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no internet-based service can be 100% secure, and we cannot guarantee the absolute security of your data.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse traffic. You can control or disable cookies through your browser settings. 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact us at: https://thirdpassport.com/contact